General

REMINDER: End of year processing

You will find important information relating to year-end transactions processing for individual insurance and investment.


INDIVIDUAL INSURANCE

New business

ACTIVITY

REQUIREMENT

DEADLINE TO RECEIVE THE REQUIREMENT IN ORDER TO PROCESS THE ACTIVITY IN 2016*

Application data entry
(to start the underwriting process)

Fully completed application (including signature pages of the electronic express application) must be received at the New Business department

Wednesday, December 21, 2016

Policy issue

Receipt of the final requirement at the Underwriting department

Tuesday, December 20, 2016

Policy settlement

Receipt of the final settling requirement at the New Business department

Thursday, December 22, 2016

Policy changes requiring underwriting (in-force business)

ACTIVITY

REQUIREMENT

DEADLINE TO RECEIVE THE REQUIREMENT IN ORDER TO PROCESS THE ACTIVITY IN 2016*

Policy change data entry (to start the underwriting process)

Fully completed request must be received at the In-force Business department

With commission adjustment:
Tuesday, December 20, 2016

Without commission adjustment:
Wednesday, December 21, 2016

Confirmation of the policy change

Receipt of the final requirement at the Underwriting department

Monday, December 19, 2016

Settlement of the policy change

Receipt of the final settling requirement at the Policy change department

Thursday, December 22, 2016

*Important: before 12:00 p.m.


INVESTMENT

Transaction dates for segregated funds

There will be no unit value calculation on December 26 and 27, 2016, and January 2, 2017. Transaction requests received on these days will be processed on the following business day (i.e., December 28 or January 3) using the unit value on that date.

RECEIPT OF TRANSACTION REQUEST

TRANSACTION DATE

December 26, 27, 28 (before 2 p.m.)

December 28

December 29 (before 2 p.m.)

December 29

December 30 (before 2 p.m.)

December 30

January 2 (before 2 p.m.)

January 3

Payment dates for RRIFs

Since our offices will be closed until January 3, RRIF payments will be sent to the financial institutions as of January 4, 2017. Your clients will receive their payments thereafter.