General

REMINDER: End of year processing

You will find important information relating to year-end transactions processing for individual insurance and investment.

INDIVIDUAL INSURANCE

New business

ACTIVITY

REQUIREMENT

DEADLINE TO RECEIVE THE REQUIREMENT IN ORDER TO PROCESS THE ACTIVITY IN 2015 (before noon)

Application data entry
(to start the underwriting process)

Fully completed application (including signature pages of the electronic express application) must be received at the New Business department

Wednesday, December 16, 2015

Policy issue

Receipt of the final requirement at the Underwriting department

Monday, December 14, 2015

Policy settlement

Receipt of the final settling requirement at the New Business department

Thursday, December 17, 2015

Policy changes requiring underwriting (in-force business)

ACTIVITY

REQUIREMENT

DEADLINE TO RECEIVE THE REQUIREMENT IN ORDER TO PROCESS THE ACTIVITY IN 2015 (before noon)

Policy change data entry (to start the underwriting process)

Fully completed request must be received at the In-force Business department

With commission adjustment:
Monday, December 14, 2015

Without commission adjustment:
Wednesday, December 16, 2015

Confirmation of the policy change

Receipt of the final requirement at the Underwriting department

Friday, December 11, 2015

Settlement of the policy change

Receipt of the final settling requirement at the Policy change department

Thursday, December 17, 2015

INVESTMENT

Transaction dates for segregated funds

There will be no unit value calculation on December 24, 25 and 28, 2015, and January 1, 2016. Transaction requests received on these days will be processed on the following business day (i.e., December 29 or January 4) using the unit value on that date.

RECEIPT OF TRANSACTION REQUEST

TRANSACTION DATE

December 24, 25, 28 and 29 (before 2 p.m.)

December 29

December 30 (before 2 p.m.)

December 30

December 31 (before 2 p.m.)

December 31

January 1 (before 2 p.m.)

January 4

Payment dates for RRIFs

Since our offices will be closed until January 4, RRIF payments will be sent to the financial institutions as of January 5. Your clients will receive their payments thereafter.