Investment and Retirement
Investment statements
Investment statements as at December 31, 2015, will be mailed out to your clients next week. This date is later than our normal service standard. This is a one-time issue of transitioning to our new management system, and our standard delivery dates will apply going forward.
Investment statements and Transaction statements mailed to investors will be available online as part of the client’s archived file on our secure website.
As usual, statement files grouped by statement issue date will also be retrievable on the secure website for advisors. To access investment statement files, click on "Investment Statements" on the left-hand menu and then on the investment statement file for the desired date.
MARKET VALUE AT THE BEGINNING OF THE PERIOD
Investment statements as at December 31, 2015 are produced by our new management system.
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For segregated funds, as the number of units held in clients’ portfolios is now rounded to 3 decimals instead of 4, rounding may cause slight differences in the market value shown at the beginning of the period covered by the statement, compared to the market value that was shown on the previous statement. This difference due to rounding does not affect the number of units held and the impact will be very minor for your clients.
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For Guaranteed Interest Accounts (GIA), the interest calculation now begins one day earlier, causing in some cases a slight difference in the beginning market value shown on your clients’ statements. The total interest amount they will receive for their GIAs remains the same.
You may consult the communication that will be sent to investors along with the Investment statements as at December 31, 2015. This communication includes the same explanation concerning the market value at the beginning of the period and can be found in the Documentation section on our secure website.