Financial Group

SSQ Financial Group, a service culture

SSQ Financial Group, a service culture

SSQ Financial Group has been successful thanks to its adaptability and creativity. The enthusiasm shown by our staff, and our pride in offering quality service are the sources from which stem the ongoing improvements we bring to our products and services. Many of our corporate values reflect these aspects of our corporate personality.

 

ACCESSIBILITY

SSQ Financial Group strives to be as accessible as possible to clients and to simplify their lives, whether from a human or technological standpoint. As such, we make it easy to access our services, by developing high-performance and user-friendly tools.

At SSQ Financial Group, every client is important, which is why we rely first and foremost on the human qualities, expertise and dedication of our employees to properly meet the needs of clientele. As such, we give each request, whether made by phone or email, the time and energy needed so that every client receives the best possible service.

 

EXPERTISE

Our knowledge, sense of responsibility and attention to detail make us a highly sought-after partner. The expertise of our employees is also one of the key elements that allow us to offer high-quality services that are adapted to the needs of our clients. That is why we hire the best resources and support them in a continuous learning process. The expertise of our employees also manifests itself as innovation when it allows us to better serve our clients!

 

RESPECT

Mutual respect is a fundamental principle upheld at SSQ Financial Group, both within the company and in our relationships with clients and partners. At SSQ Financial Group, we genuinely care about people. This concern is at the heart of our mission and purpose. As such, showing respect for our clients is a top priority every day. This respect translates into high-quality services that are courteous, attentive and professional. We also believe that high-quality services hinge on accurate and transparent information.

 

Since joining the group, SSQ Insurance has placed considerable importance on high-quality services, offering improved products and striving to create a unique and satisfying experience for its clients. Its values are thus in keeping with those of the Group, which stands out in the Canadian financial services sector by remaining true to its mutualist values.